Customer Service Officers & Operations Officers

Responsibilities

Responsible for the smooth running of the day-to-day office operations of the branch which includes front line supervision and authorization of banking transactions.
To support the branch in all matters related to operations/sales/marketing and achievement of the branch deposit targets as defined by the Bank.
To maintain close relationship with customers, handle and resolve customers’ complaints and problems and consistently probe clients to identify and compromise for a "win-win“ situation and service fulfillment.

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